Service Coordinator

Job Category: 

Troy Life & Fire Safety Ltd. is looking for a dedicated and team-oriented Service Coordinator to join their Missisauga Branch!

The Service Coordinator's prime objective is to assist management in all administrative tasks associated with the day-to-day operation of the branch. 

Nature & Scope

  • Processing and tracking all booking orders, work orders and associated invoices
  • Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
  • Checking staff expense claims and submitting to head office
  • Responsible for keeping branch records for expenses and updating them accordingly
  • Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
  • Responsible for updating and maintaining vehicle information. Keeping computer and Head Office updated on all changes and whereabouts of spare vehicles
  • Monitor and ensure inventory is received correctly based on requests sent for processing to Head Office. Follow up on all discrepancies
  • Processing employees’ time sheets on the “time sheet summary” and submitting same to payroll administrator on regular basis
  • Provide Manager with assistance with regards to personnel matters; i.e. sick time and vacation time by keeping accurate and updated files.
  • Assist in preparation of quotes and proposals
  • Strive to maintain the highest level of customer satisfaction
  • Process all documents with accuracy and efficiency


  • 2 year diploma in secretarial/administration or business program or equivalent work experience preferred
  • 3-5 years of experience
  • Excellent knowledge of Microsoft Office Suite
  • Organizational Skills would be an asset
  • Good Customer Service Skills


Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.