Fire Safety and Emergency Preparedness 2017 Logo

Troy participating in the 2017 CNS International Meeting on Fire Safety and Emergency Preparedness.

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TrueAlert ES Speakers - Addressable Audio | Easier Testing | Cuts Wiring Costs

SIMPLEX TrueAlert ES speakers feature excellent sound quality, so messages are heard even in busy environments.

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Sprinkler Head Image - Installers Must Be Certified Text

Certification of Sprinkler and Fire Protection Installers will be mandatory in 2017.

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4700ES Panel - Enhanced Image

The enhanced Simplex 4007ES panel: now with network capability and multi-hazard suppression release.

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Room Integrity Testing Man Inspecting Lines Image

For gaseous systems to work effectively, room integrity is critical.

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Welcome to Troy Life & Fire Safety

We are Canada's complete sales and service provider for fire alarm, fire detection, fire sprinkler, marine fire and safety, building security, building communications products and services.

National Accounts

We are one of the largest suppliers of life safety and property protection. We have offices across Canada, which means you can deal with one vendor regardless of where your locations are situated.

National Accounts

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Featured Career


Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse Call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 650 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.


Nature & Scope

  • Take direction from supervisors, coordinators, and/or support staff as defined by company policy
  • The fire alarm service representative will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
  • The fire alarm service representative will ensure that the highest standard of system reliability and client satisfaction are met
  • Perform verifications on fire alarm systems
  • Complete work orders and report in a timely fashion
  • On-call for emergency service calls/work
  • Schedule & prioritize inspections, VI’s and service calls
  • Act as liaison between customer & Troy
  • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area


  • Two years of community college in electronics is desired
  • Previous training/experience in fire alarm systems would be an asset
  • Proficiency in the use of computers
  • Must possess a valid driver’s license and have a clean driving record
  • CFAA Registered Fire Alarm Technician in the province of Ontario is a requirement
  • Exceptional customer service skills
  • Organizational skills
  • Neat and accurate report writing

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Ottawa, ON

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Proudly Canadian & Employee-Owned

Troy Life & Fire Safety is proudly Canadian and 100% employee-owned, with 28 offices and 640 employees from coast to coast.

Troy Life & Fire Safety - A Canadian Company - 100% Employee Owned

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